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SHIPPING
SHIPPING METHOD COST ORDERING WINDOW TIMEFRAME
AUSTRALIA
Standard
Monday - Friday
9am - 5pm EST
Processed within 1-3 business days
Shipping takes 4-10 business days
Express
$15
Monday - Friday
9am - 5pm EST
Processed within 1-3 business days
Shipping takes 2 - 5 business days
$10
FREE over $100
INTERNATIONAL
Standard
$20 AUD
FREE over $150
Monday - Friday
9am - 5pm EST
Processed within 1-3 business days
Shipping takes 7-14 business days
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Depending on shipping location, times may vary due to customs. All unexpected charges incurred by customs are 100% the buyers responsibility.
TRACKING
All shipments come with tracking and can be tracked by visiting the carriers website and entering the number provided in your shipping confirmation email.
REFUND AND RETURN POLICY
Earrings are unfortunately not able to be returned due to hygiene standards, unless they arrive damaged, which you will then have 30 days to return in original packaging.
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If you experience any faults with your C & H items, we sincerely apologise. Please contact us at info@chbridalhaus.com and customer service will advise you on what steps to take next, to receive a refund or have a replacement sent out.
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EXCHANGES
Unfortunately at this time we do not accept exchanges. Please contact us at info@chbridalhaus.com if you have any questions.